Privacy Policy

1. Introduction

MakeLabs (“we,” “us,” or “our”) operates Audio Node at audionode.dev. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our Service. By using Audio Node, you consent to the practices described in this Policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

Account Information: When you register, we collect your email address and display name (via Clerk authentication).

Usage Data: We collect the number of characters processed, generation history records, your subscription plan, and billing information (payment is processed by Stripe; we do not store full card details).

Input Text: Text you submit for speech synthesis is transmitted to our processing infrastructure. It is not stored permanently on our servers after your audio is returned.

Generated Audio: Audio files you generate are stored in Cloudflare R2 object storage linked to your account and accessible via your generation history.

Technical Data: Standard server logs (IP address, browser type, referring URLs, timestamps) collected automatically during your session.

3. How We Use Your Information

• To create and manage your account and enforce plan limits;
• To process and deliver text-to-speech generation requests;
• To process payments and manage subscriptions via Stripe;
• To send transactional emails (receipts, account alerts) via your registered email;
• To detect and prevent fraud, abuse, or violations of our Terms;
• To comply with applicable laws and legal obligations.

We do not sell, rent, or trade your personal data to third parties for marketing purposes. We do not use your Input text or generated audio to train any AI model.

4. Sub-Processors & Third-Party Services

We share data with the following third-party processors to deliver the Service:

Each processor is bound by their own privacy policies and, where applicable, data processing agreements. Data shared with RunPod is limited to the text necessary to complete your TTS request and is not retained by RunPod after processing.

5. Data Retention

• Account data: Retained for as long as your account is active, plus 90 days after deletion to allow for recovery and legal obligations;
• Generation history: Retained for the lifetime of your account. You can delete individual generations from your history at any time from the dashboard;
• Input text: Not retained beyond the duration of the TTS processing request;
• Billing records: Retained for 7 years as required by Indian accounting and tax laws;
• Server logs: Retained for 90 days, then automatically purged.

6. Cookies

We use a single HttpOnly, Secure session cookie to maintain your authenticated session. We do not use tracking cookies, advertising cookies, or third-party analytics cookies. See our Cookie Policy for full details.

7. International Data Transfers

MakeLabs is based in India. Our sub-processors, including Firebase, RunPod, and Stripe, are located in the United States. By using Audio Node, you consent to your data being transferred to and processed in the USA and other countries, which may have different data protection laws than your country of residence. We rely on the standard contractual commitments and privacy certifications of each sub-processor to provide appropriate safeguards for these transfers.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you;
• Correction: Request correction of inaccurate or incomplete data;
• Erasure: Request deletion of your personal data (subject to legal retention obligations);
• Portability: Request your data in a machine-readable format;
• Objection / Restriction: Object to or request restriction of certain processing activities;
• Withdraw Consent: Where processing is based on consent, withdraw it at any time without affecting prior processing.

To exercise any of these rights, contact our Grievance Officer at support@audionode.dev. We will respond within 30 days. You may also delete your account directly from Account Settings, which initiates erasure of your personal data.

9. India — DPDP Act 2023

For users in India, we comply with the Digital Personal Data Protection Act, 2023 (“DPDPA”). In addition to the rights listed above, Indian users have the right to nominate another individual to exercise data rights on their behalf in the event of death or incapacity.

Our Grievance Officer for DPDPA purposes: support@audionode.dev. Complaints related to processing of your personal data may be directed to this address and will be acknowledged within 48 hours.

10. Children's Privacy

Audio Node is not directed to children under 18 years of age. We do not knowingly collect personal data from anyone under 18. If we learn we have inadvertently collected data from a minor, we will delete it promptly. If you believe a minor has provided us with personal information, please contact us at support@audionode.dev.

11. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include HTTPS encryption in transit, Firebase security rules for database access, and access controls on our cloud infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a notice on the Service at least 14 days before taking effect. The “Last updated” date at the top of this page reflects the most recent revision.

13. Contact & Grievance Officer

MakeLabs
Grievance Officer / Data Protection Contact:
support@audionode.dev
Website: audionode.dev